Compliance with Australian Privacy Laws
The Kids Coach complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs). Additionally, we comply with the General Data Protection Regulation (GDPR) for users residing in the European Union. We ensure that data collected is securely stored, used appropriately, and accessible to users. Under GDPR, users have rights including access to their data, correction, deletion, data portability, and the right to withdraw consent at any time. We also ensure appropriate safeguards when transferring data internationally.
Third-Party Sharing
We may share your personal information with third-party payers such as the National Disability Insurance Scheme (NDIS), plan managers, and other funding bodies when necessary for processing payments, managing accounts, and providing services, but only for customers who use NDIS funding to purchase their packages. Additionally, we may collect and share de-identified data with researchers for the purpose of improving our services and contributing to research in therapeutic movement and wellness. This will always be done in accordance with Australian privacy laws and with your consent where required.
Introduction
The Kids Coach (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Information We Collect
- Personal Data: Includes your name, email address, payment details, and other information you provide when creating an account or purchasing a product.
- Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, and access times.
- Cookies and Tracking Technologies: We may use cookies to enhance your experience, gather general visitor information, and track visits to our website.
How We Use Your Information
We use the information we collect to:
- Process transactions and manage your account
- Improve our website and services
- Communicate with you, including sending newsletters and promotional materials
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except when required by law or to trusted third parties who assist us in operating our website.
Data Security
We implement various security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Your Privacy Rights
You have the right to access, correct, or delete your personal data, and to object to the processing of your personal data.
Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time. Any changes will be posted on this page.